1. Introduction
Kshiti Software Solutions ("Glammery", "we", "us", or "our") is committed to protecting the privacy of makeup artists and beauty professionals who use our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Platform").
2. Information We Collect
2.1 Information You Provide
When you create an account, we collect your name, business name, email address, phone number, and location. When you use our booking features, we may also collect client names, appointment details, and financial information such as service fees and payment records.
2.2 Automatically Collected Information
We automatically collect device information (model, operating system, unique identifiers), usage data (features accessed, time spent), and network information. This helps us improve app performance and stability.
2.3 Photos and Media
When you upload photos to your portfolio, you grant us access to the specific images you select. These are stored and displayed solely to power your Glammery portfolio. We do not access your full photo library.
3. How We Use Your Information
We use the information we collect to: operate and maintain the Platform; process bookings and manage your business data; send service notifications and updates; improve our features and user experience; comply with legal obligations.
4. Third-Party Services
We use the following third-party services to power specific features:
4.1 Cloud Storage
Your business data is stored on secure cloud infrastructure. Photos uploaded for your portfolio are processed via Cloudinary, a cloud-based media management service, solely for the purpose of storing and displaying your work. Cloudinary's privacy policy applies to data processed through their service.
4.2 Analytics
We use anonymized analytics to understand how the app is used. No personally identifiable information is shared with analytics providers.
5. Data Retention
We retain your personal data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law. Anonymized analytics data may be retained indefinitely.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure.
7. Your Rights
You have the right to: access, correct, or delete your personal data; export your business data in a standard format; opt out of non-essential communications; withdraw consent at any time. To exercise these rights, contact us at info@glammery.in.
8. Children's Privacy
Glammery is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or via email. Your continued use of the Platform after such changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Kshiti Software Solutions
Product: Glammery
Email: info@glammery.in
Phone: +91 7975799482
Address: India